Privacy Policy

Last modified: September 27, 2017

Introduction

Vancouver Orthodontic Specialists, PLLC (“Vancouver Orthodontic Specialists,” “Our,” or “We”) respect your privacy and are committed to protecting it through our compliance with this Policy.

This Policy (together with our Terms of Use (available here: vancortho.com/terms) and any other documents referred to in it) describes the personal information that we collect from you, or that you provide on this website (“vancortho.com,” or our “Website”) and how that information may be used or disclosed by us.

Please read the following carefully to understand our policies and practices regarding your personal information and how we will treat it.

Please note that this Privacy Policy applies only to our Website and any communications we send or receive through our domain at vancortho.com. The uses and disclosures of the private health information of patients of Vancouver Orthodontic Specialists, PLLC are covered under a separate Notice of Privacy Practices, which is provided in our office during patients’ first visit.

Please also note we do not process payments or knowingly collect financial data directly through our Website at vancortho.com. The website used to process online payments for Vancouver Orthodontic Specialists, PLLC is https://www.vpwebaccess.com/Customer/VancouverOrtho.asp . The vpwebaccess.com site is not owned, operated, or maintained by Vancouver Orthodontic Specialists, PLLC and is not affiliated with vancortho.com (much like the Paypal® website is not owned, operated, or maintained by the merchants who use Paypal® for payment processing). Any information you transmit on vpwebaccess.com is governed by the site’s own security measures and privacy policies.

Minors Under the Age of 18

We do not knowingly collect personal information from anyone under the age of eighteen. If you are under the age of eighteen, please do not register on our Website, or send any information about yourself to us, including your name, address, telephone number, or e-mail address. Do ask your parent or guardian to read this website with you and enter his or her own personally identifiable information where applicable.

Information We Collect

When accessing our Website, we will learn certain information about you during your visit.

Similar to other commercial websites, our Website utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server logs to collect information about how our Website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Website, websites visited just before and just after our Website, and your IP address.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

IP Addresses

IP addresses are used by your computer every time you are connected to the internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data”so that data (such as the web pages you request) can be sent to you.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, via mail, and telephone.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service, and making other items and services available to our patients and prospective patients.

We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us; nor will such information be sold or otherwise transferred to unaffiliated third parties without your consent at the time of collection.

We may disclose information when legally compelled to do so; in other words, when we, in good faith, believe that the law requires us to do so or for the protection of our legal rights.

Security

No data transmissions over the Internet are completely secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us or others over the internet. You transmit such information at your own risk.

Once we receive your transmission, we make reasonable efforts to ensure the security of our systems. However, this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of our Website or server software. If we learn of a breach of our Website or software, we may attempt to notify you electronically so that you can take appropriate protective steps.

By using our Website, or providing personally identifiable information to us through it, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Website. In the event of a breach, we may post a notice on the Website or send you an email at the email address you provided. YOU MAY HAVE ADDITIONAL RIGHTS TO RECEIVE WRITTEN NOTICE OF SECURITY BREACHES UNDER APPLICABLE LAW OF YOUR JURISDICTION.

Your Acceptance of this Policy

By using this Website, you signify your acceptance of our Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time so visitors are encouraged to review this Policy from time to time. Your continued use of our Website following the posting of changes to these terms means you accept these changes.

Contact Us

If you have any questions regarding this Policy or your dealings with our Website, please contact us at support@vancortho.com.

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